Privacy policy

Privacy Policy

Last updated: August 18, 2026

FurrLuxe LLC, operating as Tabby & Tails, operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). The Services are powered by Shopify, which enables us to provide our online shopping experience.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply to matters relating to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described below.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect:

  • Contact information: Name, billing address, shipping address, phone number, and email address.

  • Payment information: Payment card details, financial account information, transaction details, payment method, and payment confirmations. Payment information may be processed directly by our payment providers.

  • Account information: Username, password, preferences, and account settings.

  • Transaction information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

  • Communications: Information you provide when contacting us, such as customer support inquiries.

  • Device information: Device type, browser, IP address, network connection, and other technical identifiers.

  • Usage information: Information about how and when you interact with or navigate our Services.

Sources of Personal Information

We may collect personal information from:

  • You, when you create an account, place an order, use our Services, or contact us.

  • Automatically through our Services, including through cookies and similar technologies.

  • Service providers that process information on our behalf.

  • Business partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use personal information to:

  • Provide and improve our Services: Process orders and payments, fulfill purchases, arrange shipping, process returns and exchanges, manage accounts, remember preferences, provide customer support, and improve your shopping experience.

  • Marketing and advertising: Send promotional communications where permitted by law and show relevant advertisements based on your interactions with our Services.

  • Security and fraud prevention: Protect our Services, detect and prevent fraudulent, illegal, unsafe, or malicious activity, and maintain a secure shopping environment.

  • Communicate with you: Respond to inquiries, provide customer support, and communicate about your orders or account.

  • Legal purposes: Comply with applicable laws, respond to lawful requests, resolve disputes, participate in legal proceedings, and enforce our terms and policies.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our Services, and support analytics and advertising.

You may be able to manage certain cookie preferences through your browser settings and any privacy controls made available on our website.

How We Disclose Personal Information

We may disclose personal information to third parties where necessary and permitted by applicable law, including:

  • Shopify, payment providers, fulfillment partners, shipping providers, technology providers, analytics providers, and customer-support providers that help us operate our business.

  • Marketing and advertising partners that provide advertising or marketing services.

  • Third parties at your direction or with your consent, such as when you choose to use certain social-media features.

  • Affiliates or entities within our corporate group, where applicable.

  • Legal, regulatory, or governmental authorities when required or permitted by law.

  • Third parties involved in a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our Services to provide and improve its services.

Information submitted through our store may be transmitted to and processed by Shopify and other service providers, including in countries outside your country of residence.

Shopify may also process information relating to your interactions with our store and other merchants to provide certain enhanced features and services.

For more information about how Shopify processes personal information, please review the Shopify Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies and terms of any third-party websites you visit.

Children's Privacy

Our Services are not intended for children under the age of majority in their applicable jurisdiction. We do not knowingly collect personal information from children under the applicable age of majority.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

Security and Retention

We take reasonable measures to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our Services, fulfill business and legal obligations, resolve disputes, enforce agreements, and otherwise operate our business.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including:

  • Access: Request access to personal information we hold about you.

  • Deletion: Request deletion of your personal information.

  • Correction: Request correction of inaccurate information.

  • Portability: Request a copy of certain personal information in a portable format.

  • Marketing preferences: Opt out of promotional communications by using the unsubscribe option provided in our marketing emails.

  • Targeted advertising preferences: Depending on where you live and applicable law, you may have additional rights regarding targeted advertising or the sharing of personal information.

Some rights may be subject to legal limitations or exceptions. We may need to verify your identity before processing certain requests.

Privacy Requests

To exercise an applicable privacy right or ask a privacy-related question, contact us at contact@tabbyandtails.com.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to contact your local data protection or privacy authority.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy and provide any additional notice required by applicable law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise any applicable privacy rights, please contact us:

FurrLuxe LLC, operating as Tabby & Tails
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: contact@tabbyandtails.com
Phone: +1 307-301-2077