Shipping Policy

Last updated: August 18, 2026

At Tabby & Tails, we aim to make your shopping experience simple and reliable. Please review the following information regarding order processing, shipping, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information when available.

Please ensure that your shipping address is accurate and complete when placing your order. We may be unable to change the shipping address after an order has been processed.

Shipping Times

Our products may be shipped from different fulfillment locations depending on product availability and destination.

Estimated delivery times are:

Shipping Method	Estimated Delivery
Standard Shipping	7–15 business days

Delivery estimates begin after your order has been processed and shipped. Actual delivery times may vary depending on the destination, carrier, customs processing, weather, and other circumstances beyond our control.

Please note: Estimated delivery times are not guaranteed.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer promotional free shipping or other shipping promotions.

Order Tracking

Once your order has shipped, you will receive tracking information by email when available.

Tracking information may take 2–5 business days to become active after the shipment is dispatched.

You can use the tracking information provided to monitor the progress of your order.

Delayed or Lost Orders

If your order appears to be delayed, please allow additional time for the carrier to complete delivery.

If tracking shows that your package has been delivered but you have not received it, please first check with household members, neighbors, and your local carrier.

If you still cannot locate your package, contact us at contact@tabbyandtails.com and we will assist you in reviewing the shipment status.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us or the carrier because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, brokerage fees, or other charges imposed by the destination country may apply.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at contact@tabbyandtails.com.

Please provide your order number and clear photographs or videos of the damaged package and product so we can investigate the issue and determine the appropriate resolution.

Shipping Restrictions

We currently ship to locations where our available shipping carriers can deliver.

Certain products or destinations may be subject to shipping restrictions. If we are unable to fulfill an order to your selected destination, we will contact you and provide an appropriate resolution.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping practices, carriers, or applicable requirements.

Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about shipping or delivery, please contact us:

FurrLuxe LLC, operating as Tabby & Tails
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: contact@tabbyandtails.com
Phone: +1 307-301-2077